FREE UK SHIPPING. ALL ORDERS COME WITH SIGNATURE ATRXY PACKAGING
Shipping Policy
- We offer free UK shipping for all orders, no minimum amount needed.
- ATRXY uses Royal Mail Tracked 24 for deliveries; products (not included with pre-orders) should arrive within 1-2 working days, including proof of delivery.
- For international orders, please find the price at checkout (we do not profit from delivery prices, we ensure fair prices that match with Royal Mail).
- Tracking codes are sent via email within 24 hours of receiving your order confirmation.
- Please note: We do not cover overseas customs duties, foreign taxes or other international shipping fees. This is the responsibility of the customer. Please check with your local customs office for further information.
- Once orders leave our warehouse, we are no longer liable for the damage during delivery, incorrect address or missed deliveries due to customers not being present. Re-delivery can be arranged by the customer and Royal Mail.
Return Policy
- We do not offer refunds unless the item is faulty or damaged before leaving the warehouse, each piece is checked before shipping, therefore refunds are subjective.
- If you do not like the item, or it does not fit, you can send back the item (customers will need to cover the return cost) in exchange for a credit note valid for 2 years, which can be used on our website.
- Please email team@atrxylondon.com for returns in exchange for credit note or faulty items.
- We do not refund shipping costs.
- Items being returned must in their original condition with original packaging. Any signs of washing, wearing, smells or marks will not be eligible for a refund or exchange (where possible).
Please note: Customer satisfaction is our priority, we will work around customers as much as we can to make sure you have a happy experience with us!
Please contact team@atrxylondon.com should you have any further concerns. Alternatively, you can DM us on our linked social medias.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™